Get in Touch With Us

Got a question about one of the sweepstakes casinos listed on qubeey.com, spotted something that needs updating, or just want to pass along feedback? Here's how to reach us and what you can expect once you do.

How to Get in Touch

Email is the best way to reach our team. We read every message that comes in and aim to respond within a couple of working days. A brief note on what your message is about helps us route it to the right person and get back to you sooner.

If your question relates to a specific operator — an offer, a redemption issue, or account access — please include the platform name and as much detail as you're comfortable sharing. We can point you in the right direction faster with context.

What We Can Help With

We cover the sweepstakes and social casino space, so most enquiries fall into one of the following categories:

• General questions — how the sweepstakes model works, what Sweeps Coins and Gold Coins are, or how a particular listed site compares to another.
• Corrections — welcome offers, eligible states, and terms change often at these operators. If you notice something on our site that looks out of date, tell us and we'll look into it.
• Site suggestions — if there's a new sweepstakes casino you think belongs on our list, or a category we haven't covered, we're happy to hear about it.
• Feedback on our reviews — our editorial ratings reflect our own research, not sponsorship. If you've used a platform we've written about and your experience differs, we want to know.

What We Cannot Help With

We are an independent comparison site, not the operator of any casino listed here. That means we cannot process redemptions, verify your identity, resolve account disputes, or issue prizes on behalf of any brand. For those matters, contact the operator directly through their own support channels — most publish a help centre or support email on their site.

If you have concerns about your gaming habits, or want to talk to someone about setting limits, please mention this in your message and we'll direct you to appropriate responsible-play resources rather than trying to advise you ourselves.

A Note on What We Publish

Our listings and editorial ratings are based on research into each operator's stated terms, not on paid placement — commission from any operator does not decide where a brand ranks. Offer details, eligible states, and redemption rules change, so if you're reading a review before signing up, it's always worth checking the operator's current terms as well. If you spot a discrepancy, that's exactly the kind of thing we'd like flagged.

For readers outside the US market, or looking at other jurisdictions, we also cover options such as Trusted Non GamStop Casinos UK 2026.

Response Times

We don't use automated replies to stand in for a real answer. A member of our team reviews each message personally, which means responses take a little longer than an instant bot reply but come from someone who has actually read what you wrote. During busier periods, please allow a few extra days before following up.

Whatever brought you to this page — a correction, a question, or just a suggestion for what we should cover next — we appreciate you taking the time to write in.